Case Study: How USP moved from proprietary XML to DITA

U.S. Pharmacopeial Convention (USP) created their content in proprietary XML for 12 years, but in 2014 moved to DITA 1.2. Join Kate Meringolo and Amber Swope as they describe the goals for content model change, outline the steps of the process, discuss the role of expert advisors, and explain what they learned from the project.

What can the audience expect to learn?

Many teams have made the investment in proprietary XML content models, but are now considering moving to DITA. Kate and Amber explain why USP made the move, how they did it, and what they would do the same or differently. This information may help attendees determine if/when DITA is right for them.

Meet the presenters

Kate Meringolo

Kate Meringolo is the Information Architect for the Publications department at United States Pharmacopeial Convention (USPC). She specializes in content creation, workflow analysis, and process improvement. Her responsibilities include creating and maintaining the DITA DTD, creating XSL-FO for various internal products, designing the architecture to maximize the use of metadata for internal and external customers, creating user requirements by analyzing user needs and preferences, and creating user test plans. Kate specializes in content creation, workflow analysis, and process improvement.

Kate has an MBA and a Master of Science in Technology Management. She has a Web Programming certificate and a Six Sigma Green Belt certificate.

Amber Swope

Amber Swope

Amber Swope is an internationally recognized expert on the Darwin Information Typing Architecture (DITA) who specializes in helping companies design and deliver compelling customer experiences.

Amber leverages her extensive information development experience to discover each company’s opportunities to leverage structured XML content to provide the right information at the right time to the right user. With her guidance, her clients create a clear vision for success and optimize their content to increase customer satisfaction, improve information quality, and reduce costs. As a mentor, Amber collaborates with the team to develop integrated support for authoring, storing, publishing, localizing, and delivering content.

In addition to co-authoring the “DITA Maturity Model,” Amber has authored numerous papers and articles on information design, development, and architecture, delivered webinars, and presented at leading industry conferences. Amber holds a Masters in Technical and Professional Writing and a Certificate in Computer Technical Writing from Northeastern University.


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