AGCO’s Multi-national, Multi-language Conversion to DITA

In 2015 AGCO, working with DCL, successfully converted over 70,000 pages to DITA with a small multi-national team, working under the gun to make sure all content was converted before a cutover to a new system. Doweled and Gross discuss the challenges of managing a project with a multi-national, multi-language team across multiple sets of requirements. We discuss both the people challenges and the technical challenges of producing consistent content from a variety of materials developed from previously independent companies. Aside from the conversion issues, we also discuss how to maintain translation efficiency across a complex conversion and how the identification of reusable content allowed us to reduce conversion volume by almost 50%–instead of over 70,000 pages, only about 38000 pages were converted.

What can the audience expect to learn?

Attendees learn of the various challenges involved in the conversion to DITA of complex, multi-language materials and how the issues were resolved by a relatively small international team. The issues of reusability and language translation efficiency are discussed in some detail.

Meet the Presenter

Mark Gross

mark_grossMark Gross, President of Data Conversion Laboratory (DCL), is a recognized authority on document conversion and XML implementation. DCL, the company he co-founded in 1981, has been at the forefront of developing techniques and tools to convert data and documents to the latest evolving technologies and has been a leader in conversion to XML and eBooks. Mark has a BS in Engineering from Columbia University and an MBA from New York University. He has also taught at the New York University Graduate School of Business, the New School, and Pace University and is a frequent speaker on document conversion methodologies.

Charles Dowdell

Charles Dowdell has held his current position at AGCO for 3 years. Prior he worked in technical information management and technical publications for 10 years in a division of Toyota Industrial Equipment. Dowdell has 20 years experience of increasing responsibility in managing the development and distribution of technical information in a variety of different industries ranging from digital wireless systems to heavy equipment to microelectronics capital equipment. His teams have been awarded with the Society of Technical Communications (STC) International Distinguished Award as well as the Rare Bird Award from the Center for Information-Development Management (CIDM). He holds undergraduate degrees in Electronics technology and Management as well as a Graduate degree from Syracuse University School of Information Studies (iSchool).

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