Beyond Translation Savings: Operational efficiencies with a CCMS and DITA

Jackson describes how a team of writers transitioned from unstructured content to a component content management system (CCMS) and DITA. Along with information about the transition, she introduces the operational efficiencies that the team has realized since moving to the CCMS and DITA. For example, previously it took a writer four hours to generate a user manual; now a writer can generate a manual from the CCMS in 15 minutes, a 93% time savings. A Help system that took 40 hours to produce, now takes two hours to produce, a 95% time savings.

These time savings have been a pleasant surprise for the technical writers on the team. Content generates quickly and without errors, giving writers time to work on additional projects. Time savings for the writers equals cost savings for the company. 

What can the audience expect to learn?

For managers working to convince management to invest in a CCMS and DITA, you learn how to justify the cost of moving to a CCMS and DITA. For writers on teams that are considering the move to CCMS and DITA, learn ways that you can be more efficient, highlighting the ease of publication generation.

Meet the presenter

Stacy Jackson

Stacy Jackson is the Technical Publications Manager at LexisNexis Risk Solutions. Her focus in recent years has been to convert content to DITA to support business growth in the U.S. and internationally. A recent convert, Stacy is exploring the power of DITA, while emphasizing the importance of solid writing skills.

Stacy feels fortunate to live in Montana, to have a challenging tech writing career, and to work with a great team at LexisNexis.

 

 

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