Developing an integrated conversion environment

Guidewire Software developed a custom oXygen plugin to ease conversion of our documentation from unstructured Framemaker to DITA. Writers can review converted topics in oXygen, launch the corresponding source file if needed, make any changes to the source, and reconvert the topic. They do not have to worry about configuring the conversion utility, running the correct XSL transforms to clean up converted topics, or even which source file contains which topics. Before the plugin was available, reconverting an incorrectly marked up source topic required one team member to manually redo the conversion, causing a bottleneck in the conversion effort. The plugin is designed for conversion of unstructured Framemaker to DITA, but a similar approach could be applied to other source systems.

What can the audience expect to learn?

Miles Gilster demonstrates the integrated conversion environment model and discusses the benefits to the conversion process. He also presents lessons learned from the in-house DITA conversion project at Guidewire Software.

Meet the presenter

Miles Gilster is the Senior Documentation Tools Developer for Guidewire Software, Inc. For 17 years, he has worked in the software industry as a technical writer and software developer. Miles has been focused on adapting Guidewire’s complex enterprise software documentation to DITA for the past three years. His responsibilities include conversion of legacy content to DITA, implementation of the content management system, configuration of publishing plugins, providing guidance on information architecture, localization, and maintenance of the legacy publishing system.

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