Downloading your content onto a mobile app and taking it with you

There is growing demand from organizations to adopt a mobile strategy that goes beyond simply providing a responsive version of their content knowledge base. Field engineers, sales staff, and customers often need the ability to take content offline and work with no access to the Internet. Finding the content they need to take offline and ensuring they don’t forget something, requires planning – ensuring that related content is easily discovered and downloaded.

What can the audience expect to learn?

Learn about the various factors that affect delivery of content and its preparation to support an offline mobile app strategy. See how related content can be defined within a knowledge base, and learn from a number of real examples using aspects of a mobile app for content delivery.

Meet the presenters

As Director of Sales Engineering for Astoria Software Bill’s main responsibility is supporting Sales with the technical aspects of the application of the Astoria Component Content Management System. Bill is responsible for directing Proof of Concepts for enterprise-wide organizations, delivering technical demonstrations, developing and delivering technical training courses, providing technical user support.

Bill’s background includes 20+ years of experience with component content management systems as well as with XML, SGML and structured authoring. He has held other various positions such as CCMS Administrator for Siemens Postal Division in Arlington, TX, Director of Content Management at Axentis LLC in Warrensville Heights, OH, Consultant to Department of the US Navy Virginia Beach, VA and Senior Consultant/Training Manager at Interleaf in Boston, MA.

Bill has a BA in Mathematics from Eastern Nazarene College in Massachusetts, and a professional certification in Computerized Manufacturing from Cambridge College in Boston, MA.

Mark has over 20 years experience in content and publishing solutions having worked for Mekon and now Congility. He has a broad knowledge and understanding of the publishing requirements of clients and of the tools and technologies for content publishing and delivery. He has enabled the implementation of many innovative solutions to customers.

He is now primarily focused on analysis, design, and implementation of DITA publishing solutions, many of which are based around the dynamic and personalised delivery of content.

Mark is now the Director and CTO of Congility and chief product architect for their dynamic delivery platform, DITAweb, and an InDesign publishing solution, IdXML, for the DITA Open Toolkit.

Mark is currently working with the OASIS DITA Technical Committee and DITA Adoption Committee on providing a future new home for the web site using DITAweb technology.

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