Forging the path forward: Architecting a DITA CCMS solution against an ever-changing landscape

All companies who are adopting a DITA-based CCMS enabled structured markup publishing environment create and manage a project schedule and plan. Akamai Technologies is no different, as they move from a proprietorial unstructured authoring environment consisting of Frame, Madcap Flare and Word content to a CCMS enabled DITA XML authoring environment. Sabine Ocker describes the process of planning and executing a multi-workstream project while simultaneously accounting for numerous moving pieces– such as the consolidation of a distributed technical writer organization and a large scale redesign of the existing delivery platform. Sabine focuses on the importance of flexibility, iteration and prioritization, and shares the challenges of gathering and defining requirements when existing styling and information structure differ by writer, business unit, or tool.

Sabine also discusses the importance of an executable content strategy and writer training as important components of forging the path forward, into the production environment and beyond.

What can the audience expect to learn?

Attendees moving to or considering a move to DITA-based structured markup publishing while juggling the realities of evolving business requirements, delivery platform redesigns, stylesheet modifications, and organizational changes will learn possible practical strategies from Akamai’s experience including– requirements gathering, workstream development and management, conversion prioritization, phasing of CCMS implementation, and writer training.

Meet the presenter

Sabine has 20 years experience working in XML, and more than15 years architecting, deploying, and migrating structured authoring systems at major companies. She’s worked on both Docbook and DITA implementations, and worn many hats—Information Architect, Content Strategist, web site librarian and  Enterprise Metadata Czar. Sabine is currently leading Akamai Technologies  into a practical, successful and scalable DITA and CCMS implementation. When not working, Sabine is an amateur Photo Historian and enjoys collecting and talking about vintage snapshots.

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