Thriving in an environment of change
The enterprise software landscape is changing—from monolithic on-premise products to cloud-based micro-services, from one-size-fits-all products to custom solutions for different markets and customer segments, from annual releases to weekly updates, and from closed to open, integrated systems.
What imperatives do these changes introduce for our content, toolset, architecture, and delivery options? How do technical communication teams adapt and respond to this rapidly changing landscape, and to continuously evolving user expectations?
Join Guidewire Software and Bluestream Solutions as they share their experience of introducing new tools, new processes, and a culture of change in a growing organization.
What can the audience expect to learn?
Learn how an organization and a CCMS vendor collaborated to implement new DITA infrastructure to support evolving content needs and user expectations.
Meet the presenters
Neeraj Bhatia is the Director of Technical Publications at Guidewire Software. He worked in Advertising for four years before moving to technical writing 19 years ago. He has written and managed documentation for highly technical software products, and has built and led global teams at Veritas Software and Symantec Corporation. At Guidewire Software, he leads a distributed team working on a mix of on-premise and cloud products, and is driving several changes, including the transition to DITA.
Nenad Furtula is partner and a VP of Sales and Marketing at Bluestream Database Software. Nenad has been working with XML and bringing XML related products to market for over 15 years. Currently his primary professional interest lies in building and socializing a DITA-enabled component content management system called XDocs. Nenad holds a BBA from Capillano University and MSc (Computer Science) from Dalhousie University.