Designing voice assistance with DITA

With the growing popularity of voice assistants like the Amazon Echo and Google Home, these devices have become viable for delivering voice-based user assistance. These devices may become yet another output format for DITA-based content.

This presentation will cover the design of voice-based user assistance, considerations for the voice user interface, and logistics for designing, testing, and deploying voice-based applications.

What can the audience expect to learn?

The audience will learn design considerations for voice applications, how DITA can provide source content for voice applications, terminology associated with voice application development (e.g., intents, slots), and steps necessary to program, test, and deploy voice applications (in this presentation, we will use Amazon Web Services and the Amazon Echo for examples).

Meet the presenter

Alan Houser is president of Group Wellesley, Inc., a Pittsburgh, PA-based company that provides authoring, content management, and workflow services to technology-oriented businesses. Alan has nearly 30 years of experience in technical writing and publishing. Alan is a distinguished consultant and trainer in the fields of XML, XML technologies, publishing workflows, and authoring and publishing tools. Alan is a Fellow and former President of the Society for Technical Communication. Alan is a voting member of the OASIS DITA Technical Committee and Lightweight DITA Subcommittee.

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