Taxonomy Development: Building blocks for innovation

Taxonomy and metadata are critical components of findability for both humans and machines, which you can divide into search engines and bots. SAP SuccessFactors started 2018 with little metadata and no taxonomy. We finished 2018 with a taxonomy, its metadata, and the beginning of an implementation. Learn how we built a business case, found champions and expertise, defined a process, and implemented the taxonomy.

What can the audience expect to learn?

Through the lens of the SAP SuccessFactors Use Case, attendees will come away with an increased understanding of all the phases of a taxonomy development project: how to sell the project to management for funding, how to phase the project, and how to size the effort. We will explain the benefits, challenges, and lessons learned.

Meet the presenters

Dan Mehaffey has 20 years of experience in technical communication, 10 years as an architect, and 5 years working with DITA. He has worked as a lone author, in small teams, and in large teams. In each team, he is always trying to find the practical solution that works for the current team and the customer. When he isn’t at work, he rides bicycles and scooters with his kids.



Sabine Ocker has 20 years’ experience working in XML, and more than 15 years architecting, deploying, and migrating structured authoring systems at major companies. She’s worked on both Docbook and DITA information models, and worn many hats—Information Architect, Content Strategist, web site librarian, and Enterprise Metadata Czar. In her work as a Comtech Services consultant, Sabine helps clients define information models, taxonomies, and content strategies, drawing on her real-life experiences with both customers and vendors. Away from her consulting work, Sabine lectures and writes about 19th and 20th century photography.

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