Structured Writing for Classroom Training and Evaluation: Case study of an ongoing implementation at Énergir
For almost 50 years, Énergir’s has been teaching Quebec’s natural gas industry technicians, contractors and engineers. Being responsible for training and assessing the critical competencies of field employees, the team at l’École de technologie gazière was already using structured writing. Nonetheless, even when one is coming from fairly organised file system based content and processes, moving to XML and a CCMS is a significant journey for any team.
Join me for a detailed status report on the Learning and Training implementation we started two years ago and learn what we’ve accomplished so far:
- How we’re using templates and Schematron rules to ease content creation and editing;
- What plugins we’ve developed to support our current business needs;
- How we’re using our first SCORM-HTML outputs;
- How we’re using pre and post processes to be more efficient;
- How we’re communicating our exhaustive information model to our team of trainers.
All along, we’ll also be discussing some of the challenges we are facing and the many opportunities we are seeing.
What can the audience expect to learn?
Discover our exhaustive information model and see how we’re communicating it to the team. Learn from hands-on experience and see concrete artefacts produced by our current plugins collection. Get a better understanding of how DITA and XML can be used to address current and future documentation challenges.
Meet the presenter
A 35 years veteran at Énergir, Raymond has been working with the training department most of his career, creating content and automating processes, including structured writing and publishing. As senior adviser, he’s now leading a small group of SME Trainers into a DITA Learning and Training implementation that started in 2016.