Welcome and Logistics
Dawn Stevens, CIDM Director
Keynote Presentation
Connecting Enterprise Teams through Content Strategy
Kristina Halvorson, Brain Traffic
Why You Need Content Transformation for a Successful Content Strategy
Val Swisher, Content Rules, Inc.Content Strategy
How DITA is Sold
Nenad Furtula, Bluestream
Brianna Stevens,
Comtech Services, Inc.
Sarah O’Keefe, Scriptorium

Putting Darwin Back Into DITA With an Agile Evolution
Jean-Luc Borie & Frank Shipley, Componize SoftwareDITA
Word to Chatbot in Under an Hour
Chad Dybdahl, Adobe 


From Audit Spreadsheets to DITA-XML Pilot Project
Magda Caloian,
Vestas Wind Systems A/S
Making the Right Business Case for DITA and Getting It Approved
Vlad Khanin, NextGen Healthcare
Frank Miller, Ryffine
Use Case
Designing Docs for the Next Generation of Intent-based Information Architecture
Vishal Palliyathu, CiscoContent Strategy
Customizing the DITA Editing Experience in Oxygen XML Editor
Radu Coravu, Oxygen XML EditorTestKitchen
Who Are You? Developing a Company Voice That is Consistent not Robotic
John Baker, Jorsek Inc.Content Strategy
The need for, and type of required, business case for DITA and for CCMSes has changed over the years, and where we are now
Toni Mantych, ServiceNowUse Case
Next-gen UI for Tech Content
Fabrice Lacroix, Fluid Topics

User Experience

Content Ryffiner Test Kitchen: Bake quality into your migration to DITA
Micaela Monroe, RyffineTestKitchen
DITA Writing and Editing Best Practices
Jean Tennille, NextGen HealthcareDITA
Trade-offs: The Pros and Cons of Moving to a DITA-based Content Architecture
Tracy Baker, IndependentDITA
Applying DITA to the Next Generation of Health Information
Scott Farrar, Samar Guleria, & Lee Bryars, EBSCO
Joe Gollner, Gnostyx Research
Two Wrongs Don’t Make A Right: Learn The Value Of Proper Deduplication
Helen St. Denis, Stilo InternationalTestKitchen
Break / Breakaway Topic #1 – CCMS; facilitated by Comtech 
4:15 – 4:55 Safety and Risk in Technical Content
Sam Thomas, Tagsmiths, LLCDITA
Making DITA  Authoring “Easier”
Todd Burdin,
Oberon Technologies

Making DITA Sexy: How to get your migration budget
Rik Page, Bluestream


Setting Up a CICD Environment to Deliver Product Documentation
Joe Zucker, Automation AnywhereUse Case
XSL-FO and CSS: Two Paths, One Destination
Celina Huang, Antenna HouseTestKitchen

Make Your Metadata Great Again
Fabrice Lacroix, Fluid Topics



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