The Metrics Dashboard: A “cross-check” for quality issues

In aviation, pilots perform an “instrument cross-check” to identify potential problems in-flight. While you can’t always describe the problem, you know it when you see it. You can use a similar instrument scan in DITA using a metrics dashboard to identify potential quality issues.

What can the audience expect to learn?

We will demonstrate how a metrics dashboard assembles the important quality information from your metrics reports and creates a complete picture of your content quality. We will examine best practices to identify potential quality issues.

Meet the presenter

Scott Hudson is the Content Strategist for Digital Aviation Learning and Development at Boeing. He has extensive experience in designing and maintaining content models, mapping and migrating legacy data, implementing content management systems, driving content and editorial standards, and evaluating new information technologies. He is a shameless Sci-Fi geek and Lego robotics mentor. Visit his blog at: http://shudson310.blogspot.com


Alicia Abuan is the Conversion Specialist for Digital Aviation Learning and Development at Boeing. She is an expert at moving legacy content to DITA. She investigates and applies the best options for converting content, from manually converting content in-house to using tools that automate the process.

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