Automating interactive responsive mobile learning from documentation

Making content reuseable, and collaboration between technical documentation and training departments, are goals shared by many organizations. Different tools, workflows, personalities, and methodologies makes this harder than most managers expect. If you are a content developer, team leader, or manager in an organization that provides both training (classroom and/or elearning) and documentation, you should join this session to enable you to move conversations beyond tools and timelines, avert acrimony, and feel confident in making pragmatic compromises.

With over a decade working with clients in Asia, Europe, and the USA join Matt Armstrong for a review of case studies, change management war stories, technology, and tangible take aways to either start or improve cross-team collaboration projects in your organization. You will learn about how to benchmark your current state prior to building a business case, identify low-impact/high-success opportunities to improve adoption, and how to drive toward measurable goals that your clients and users will love.

What can the audience expect to learn?

This presentation will draw on case studies from cross-team collaboration projects from organizations in a number of industries. The case studies will focus on 1) how to identify possible high value/low risk projects, 2) validating the goal setting process, including executive, management and the users, 3) defining the project correctly to improve success 4) change management in the field, 5) technical and process examples from these clients. The session provides Q&A time for participants to dig into further detail on the case studies, or apply the examples and learnings to the situation in their own organization.

At the end of this session participants will have a framework to pragmatically validate cross-team collaboration and reuse opportunities within their own organization. This includes an improved questioning process of why teams create content, when collaboration between teams should be a priority, and what goals/outcomes could be realistic and valuable. While content strategy is an important part of any project, the skills and learnings from this session enable participants to first identify projects with a high chance of success.

Meet the presenter

Matt Armstrong is the Director of Vertical Solutions. He brings over 15 years of successful sales and channel development experience to Author-it and is responsible for driving growth and strategy into key markets. A member of the Author-it team since 2006, Matt has been at the forefront of many of Author-it’s key projects in North America and Asia Pacific, helping multi-national organizations achieve faster time-to-market and dramatically lower their costs with the Author-it Enterprise Authoring Platform. Prior to Author-it Matt ran a successful eLearning consultancy, working with organizations to understand and support their change management challenges when adopting new technology. Matt believes the Cloud offers any organization the ability to quickly adopt innovative, proven enterprise solutions like Author-it’s Enterprise Authoring Platform, with lower cost, lower risk, and increased success.

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